PRE-SALES SERVICE

1. Consultation and Reception

- When customers inquire about our pile driver products through various channels, we will respond promptly. Whether it's a simple inquiry about product specifications or complex technical questions, our professional sales team will provide timely and accurate information.

2. Demand Analysis

- We will conduct an in-depth understanding of the specific needs of customers. This includes the types of engineering projects (such as road guardrail piling, bridge piling, photovoltaic power plant construction or other purposes), construction site conditions (mainly topography and landforms), construction plans, construction period requirements and many other factors.

3. Product Recommendation

- Based on the needs of customers, we will provide the most suitable pile driver product solutions for them. We will introduce in detail the characteristics, advantages and applicable scenarios of different models of pile drivers.

4. Technical Q&A

- In response to customers' questions regarding product technology, we will arrange professional technical engineers to provide detailed answers. The content covers the working principle, operation methods and maintenance points of pile drivers.

5. On-site Inspection (if necessary)

- If the customer's project situation is relatively complex or the customer requests it, we will arrange sales and technical personnel to conduct on-site inspections. On-site, we can better evaluate the construction conditions and provide more accurate product solutions and construction suggestions.

6. Provision of Quotations and Solution Proposals

- Finally, we will provide customers with detailed quotations and product solution proposals according to the product recommendations and customer needs. The quotation will clearly list all relevant costs such as the product price, the price of accessories (if there are additional requirements), transportation costs and so on. The solution proposal includes detailed product introductions, technical parameters, construction suggestions, after-sales service commitments and other contents.